Dig refunds
To ensure fair and consistent handling of event bookings and cancellations, the following refund policy applies to all rally deposits made by club members:
1. Refund Eligibility
Deposits for rally events are refundable up to 24 hours before the scheduled start time of the rally.
Refunds requested less than 24 hours before the event will not be issued, regardless of the reason for cancellation.
2. How to Request a Refund
To request a refund, members must contact a club admin at least 24 hours before the rally begins.
Requests must be made via an official club communication channel (e.g. club email, group chat, or direct message to an admin).
Refunds will be processed using the original payment method unless otherwise agreed.
3. Non-Attendance
Failure to attend a rally without notice ("no-shows") will not be eligible for a refund under any circumstances.
Repeated non-attendance without notice may result in loss of booking privileges for future events.
4. Event Cancellations by the Club
If a rally is cancelled by the club (e.g. due to severe weather or landowner withdrawal), all deposits will be refunded in full, or transferred to a rescheduled event if preferred.
5. Exceptional Circumstances
In rare and genuine emergencies, refund requests made within 24 hours of the rally may be considered at the discretion of the club admins.
This does not guarantee a refund and is reviewed on a case-by-case basis.